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220g bag
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Roast Profile: Medium Roast
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Bean Type: 100% Arabica, ethically sourced from carefully selected origins
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Freshness: Roasted in small batches, packed and sealed to lock in flavour
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Shelf Life: Best enjoyed within 3 months of roast date (indicated on pack)
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Grind Options: Whole bean or ground to preference (espresso, filter, cafetière)
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Packaging: Resealable bags with one-way valve for freshness
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Weight Options: 250g, 500g, 1kg
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At Origin & Oak, we want you to love your coffee as much as we do. If for any reason you are not completely satisfied with your order, we’re here to help.
Returns
Due to the perishable nature of coffee, we can only accept returns on items that are unopened, unused, and in their original packaging. Returns must be requested within 14 days of delivery.
Refunds
Once we have received and inspected your returned item, we will notify you and process your refund. Refunds will be made to your original payment method within 5–7 working days.
Exchanges
If you received the wrong item or your order arrived damaged, please contact us within 7 days of delivery and we will arrange a replacement at no extra cost.
Non-Returnable Items
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Opened or used coffee bags
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Gift cards or promotional items
How to Start a Return
To initiate a return, please email us at info@originandoak.co.uk with your order number and details of the issue.
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At Origin & Oak, we aim to get fresh coffee to your door as quickly as possible.
Processing Time
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Orders are roasted and packed fresh.
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We dispatch within 1–2 working days of receiving your order.
Delivery Options (UK)
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Standard Delivery (2–4 working days) – £3.95
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Free Standard Delivery – on orders over £35
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Express Delivery (1–2 working days) – £6.95
International Shipping
We currently ship within the UK only. Please check back soon for international options.
Tracking
Once your order is dispatched, you will receive a confirmation email with tracking information (where available).
Delays
While we work closely with our delivery partners to ensure timely service, occasional delays may occur beyond our control (e.g., postal strikes, severe weather). We will always do our best to keep you updated.
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