Privacy Policy

A legal disclaimer

The information provided on the Origin & Oak website is for general informational purposes only. While we make every effort to ensure that the information is accurate and up to date, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is strictly at your own risk. Origin & Oak shall not be held liable for any loss or damage, including but not limited to indirect or consequential loss or damage, arising out of, or in connection with, the use of this website.

Links to external websites are provided for convenience and informational purposes only. Origin & Oak has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

All product descriptions, tasting notes, and brewing recommendations are subjective and intended as guidance only. Results may vary depending on preparation methods and equipment used.

All intellectual property, including the Origin & Oak name, logo, branding, images, and website content, remain the property of Origin & Oak and may not be reproduced without prior written consent.

Origin & Oak – Privacy Policy

Last updated: [08-09-2025]

At Origin & Oak, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect and process the following information:

Personal details you provide (such as name, email, billing/shipping address, phone number, and payment details) when placing an order or contacting us.
Technical information such as IP address, browser type, and cookies when you use our website.
Marketing preferences if you subscribe to our newsletter or promotions.

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Communicate with you regarding purchases, enquiries, or customer service.
Improve our website, products, and services.
Send you promotional content (if you have consented).

3. Sharing Your Information

We will never sell your data. We may share your data only with:

Payment processors to complete transactions.
Delivery providers to fulfil your order.
Service providers who help us operate our website (all bound by confidentiality obligations).
Authorities, where required by law.

4. Cookies

Our website uses cookies to enhance user experience, track site usage, and improve services. You can disable cookies through your browser settings, but this may affect website functionality.

5. Data Storage and Security

We will take appropriate technical and organisational measures to protect your personal data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (UK GDPR)

You have the right to:

Access, correct, or delete your personal data.
Restrict or object to certain processing.
Withdraw consent for marketing communications at any time.
Request a copy of the data we hold about you.

To exercise these rights, please contact us at:
info@originandoak.co.uk

7. Retention

We will only keep your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.